Reach out anytime
No stress and no hold music — just email us and a real person will get back to you.
- Inbox
- support@calmplushies.com
- Open
- Weekdays, nine to five (Eastern)
- Replies
- Usually within a day, never rushed
Gentle checklist
- Order number
- The address you checked out with
- A photo, if your plushie needs replacing
Soothing shortcuts
- Delivery updates: where’s my plushie? knows before we do
- Order changes: possible within 24 hours of purchase — just ask
- Returns: handled calmly, as described here
Take a breath — we’ve got it from here.